About Eric Ho


I am a product manager at Capital One Labs, the digital innovation group within Capital One. I work with a team of data scientists, engineers, and designers to create human-centric solutions – be it products, capabilities, or experiences – that address pain points faced by our customers (consumer, small business, and enterprise-level merchants).

I am also responsible for spearheading the various culture, events, and community relations initiatives for Capital one Labs. If you are interested in working on challenging problems with people who are smart, fun, and driven – let me know! We are always hiring. (www.capitalonelabs.com/#/jobs)

Prior to joining Capital One Labs, I was the co-founder of Husky Labs. My partner and I created a Chrome extension that allowed anyone to create chat rooms, on any websites in the world – it was a fun way for people to interact with other people with common interests, and a new way for people to engage with website contents.

I have also held various card product management, capability development, partnership, and strategy roles at American Express, where my focus was on delivering new products and services for small business owners.

I love small businesses, emerging technology, beautifully designed products, and making things that improve people’s lives! I speak frequently with students on “how to develop entrepreneurial mindsets”, and with large corporations on “how to foster a culture of innovation”. I am also an advisor to several NYC-based startups and entrepreneur programs.

You can connect with me on LinkedIn, follow me on Twitter, reach me at ho.eric@gmail.com, or +1.551.333.9689. Let’s chat!